{"id":9093,"date":"2025-09-02T14:32:34","date_gmt":"2025-09-02T12:32:34","guid":{"rendered":"https:\/\/thegrid-racing.com\/?page_id=9093"},"modified":"2025-09-12T11:25:35","modified_gmt":"2025-09-12T09:25:35","slug":"complaints","status":"publish","type":"page","link":"https:\/\/thegrid-racing.com\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9093\" class=\"elementor elementor-9093 elementor-6900\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7b686c6 e-flex e-con-boxed e-con e-parent\" data-id=\"7b686c6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ddf75e0 e-con-full e-flex e-con e-child\" data-id=\"ddf75e0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6ccfbf color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"e6ccfbf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It can always happen that something does not go quite as planned. We recommend that you first make complaints known to us by sending an e-mail to <a href=\"mailto:info@thegrid-racing.com\">info@thegrid-racing.com<\/a>. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>.<br \/>From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at <a href=\"http:\/\/ec.europa.eu\/odr\">http:\/\/ec.europa.eu\/odr<\/a>. 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