Return & Refund Policy

RETURN & REFUND POLICY

Thanks for shopping at ​CrazyKarts.eu.
We aim to please, however if you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it, should it not match your expectations, for whatever reason. To be eligible for a return, your item must be unused and in the same condition that you received it, and must be returned in the original packaging.

Should there be anything wrong with the product, ie. technical problems already existing before customer usage, we will repair and if needed replace your product without cost, within 3 months of the purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable. We can also arrange pick-up, and if you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, feel free contact us at info@crazykarts.eu