Thanks for shopping at The Grid – Racing. We aim to please, however if you are not entirely satisfied with your purchase, we’re here to help.
You have 14 days to return an item from the date you received it, should it not match your expectations, for whatever reason. To be eligible for a return, your item must be unused and in the same condition that you received it, and must be returned in the original packaging.
Helmets, protection sets and t-shirts can be changed for a different size, should these be too big or small.
Should there be anything wrong with the product, ie. technical problems already existing before customer usage, we will repair and if needed replace your product without cost, within 3 months of the purchase.
Shipping costs are nonrefundable. You will be responsible for paying the shipping cost for returning your item. We can also arrange pick-up, and if you receive a refund, the cost of return shipping will be deducted from your refund.
Once we receive your item, and your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, feel free contact us at firstname.lastname@example.org.